Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and Peplo Health LLC, a New Jersey limited liability company ("we," "us," or "our"), governing your access to and use of the Peplo application, website, and related services (collectively, the "Service").

By creating an account, completing the onboarding flow, or continuing to use the Service after these Terms have been presented, you agree to be bound by these Terms. If you do not agree, you must stop using the Service immediately.

You must be at least eighteen (18) years old to use the Service. The Service is not directed to children under the age of eighteen, and we do not knowingly collect information from minors. By using the Service, you represent and warrant that you meet this age requirement.

Because the Service involves calculations and information related to self-administered injectable substances, we do not offer any parental- or guardian-consent exception. No one under eighteen (18) may use the Service under any circumstances.

Peplo is a software tool that provides reconstitution calculations, inventory tracking, dosing logs, and educational content related to research peptides. The Service includes a curated protocol library, peptide-information surfaces, and optional features (such as cloud sync) available to paid subscribers.

The Service is informational and computational only. We do not manufacture, sell, ship, prescribe, or otherwise distribute any peptide, pharmaceutical, or related product.

Your use of the Service is subject to the Liability Disclaimer, which is incorporated by reference into these Terms. The Service does not provide medical advice, diagnosis, or treatment. You agree to consult a qualified healthcare professional before acting on any information surfaced through the Service.

Certain features of the Service — including the protocol Q&A assistant, vial-label scanning, and lab-upload extraction — are powered by third-party AI providers (currently Anthropic and OpenAI; see the Privacy Policy for the current subprocessor list). By using these features, you consent to the transmission of the inputs you submit — your questions, uploaded images or documents, and relevant profile or protocol context — to these providers for the sole purpose of generating a response within the Service.

We do not send your email address, payment information, or account credentials to these providers, and our agreements with them prohibit using your data to train their models. You may decline to use any AI-powered feature at any time; declining disables that feature only and does not affect your access to the rest of the Service.

AI-generated output is informational and can be wrong. We do not use automated processing or profiling to make decisions that produce legal or similarly significant effects concerning you — no AI feature in the Service denies you access, sets your price, or makes any determination about your health, insurance, credit, or employment. See Section 11 ("New Jersey Data Privacy Act") of the Privacy Policy.

If you create an account, you agree to provide accurate, current, and complete information and to keep it up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@peplo.health if you suspect any unauthorized use of your account.

The free tier of the Service stores your vials, dose logs, reminders, and preferences locally on your device using IndexedDB. You are responsible for maintaining your own backups (see the Export Data feature in Settings) and for any data loss resulting from device failure, browser eviction, or clearing of site data.

Paid subscribers may enable cloud sync, in which case copies of your data are stored on infrastructure operated by us and our subprocessors. See the Privacy Policy for details.

Certain features of the Service require a paid subscription ("Pro") or one-time payment ("Lifetime"). Peplo Health LLC is the merchant of record for these purchases.

Payment processor. All payments are processed by Stripe, Inc. ("Stripe"), our third-party payment processor. By making a purchase, you also agree to Stripe's terms and authorize Stripe to charge your selected payment method. Your card details are collected and stored by Stripe and never touch our servers — we retain only a Stripe customer identifier and your subscription status. Stripe's handling of your payment information is governed by its own terms and privacy policy, and we are not responsible for Stripe's acts or omissions in processing a payment. Payment disputes and chargebacks are subject to Stripe's procedures and your card issuer's rules in addition to these Terms.

Subscription fees are charged at the interval you select (monthly or annual). You may cancel at any time from the Pro page; cancellation takes effect at the end of the current billing period. We do not refund partial billing periods except where required by law.

One-time Lifetime purchases are non-refundable except where required by law.

You agree not to (a) use the Service in violation of any applicable law, (b) reverse engineer, decompile, or attempt to extract the source code of the Service except as expressly permitted by law, (c) interfere with the operation of the Service, (d) circumvent any rate limits, authentication, or paywall mechanisms, (e) resell or redistribute the Service or its content without written authorization, or (f) use the Service to harass, harm, or impersonate any other person.

The Service, including the user interface, brand assets, protocol library curation, citation selections, peptide-information summaries, and underlying software, is owned by Peplo Health LLC and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial educational purposes.

Citations to third-party research literature are provided for educational reference; copyright in the cited works belongs to their respective publishers and authors.

You retain ownership of the vials, protocols, dose logs, notes, and other content you enter into the Service ("User Content"). You grant us a limited, worldwide, royalty-free license to host, store, process, and display your User Content solely as necessary to operate the Service for you — for example, to sync it across your devices, compute reminders, or respond to a support request.

This license does not include the right to use your User Content to train AI models. See Section 9 ("How we do not use data") of the Privacy Policy for more detail. Any feedback or suggestions you send us about the Service may be used freely, without obligation to you, to improve the Service.

This section applies when you access the Service through the Apple App Store and forms the Standard EULA terms required by Apple's Licensed Application End User License Agreement guidelines.

License grant. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Peplo application on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions.

Apple is not a party. These Terms are between you and Peplo Health LLC only, not Apple Inc. ("Apple"). Apple has no obligation to furnish any maintenance or support for the application. If the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation of any kind with respect to the application.

Claims and intellectual property. Peplo Health LLC, not Apple, is solely responsible for addressing any claims relating to the application — including product liability claims, claims that the application fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or similar law — and for the investigation, defense, settlement, and discharge of any third-party claim that the application infringes that party's intellectual property rights.

Export compliance. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.

Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, PEPLO HEALTH LLC AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING ANY DAMAGES FOR PERSONAL INJURY, LOSS OF HEALTH, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US$100.00) OR (B) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in full. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify, defend, and hold harmless Peplo Health LLC and its affiliates, officers, directors, employees, contractors, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your access to or use of the Service, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) any injury or damage resulting from your use of any peptide or protocol referenced in the Service.

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may stop using the Service at any time. Provisions intended to survive termination (including liability limits, indemnification, and governing law) will survive.

Governing law. These Terms, and any dispute arising out of or relating to these Terms or the Service, are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules and without regard to the United Nations Convention on Contracts for the International Sale of Goods.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US THROUGH INDIVIDUAL ARBITRATION AND LIMITS THE WAYS YOU CAN SEEK RELIEF FROM US, INCLUDING BY WAIVING YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.

Binding individual arbitration. Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, seated in the State of New Jersey. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this agreement to arbitrate. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action and jury-trial waiver. You and Peplo Health LLC each waive any right to a jury trial and any right to bring or participate in a class, collective, consolidated, or representative action or class-wide arbitration. The arbitrator may award relief only in favor of the individual party seeking it and only to the extent necessary to provide relief on that party's individual claim. If this class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed from the arbitration and brought in the courts identified below, while all other claims remain in arbitration.

Exceptions. Either party may bring an individual claim in a small claims court of competent jurisdiction, and either party may seek injunctive or other equitable relief in court to protect its intellectual property rights. Nothing in this section prevents you from reporting a concern to, or seeking relief from, a government agency, including the New Jersey Division of Consumer Affairs.

Exclusive jurisdiction. For any dispute that is not subject to arbitration — including a claim severed under the class-action waiver above, an action to enforce or vacate an arbitration award, and any dispute arising if the agreement to arbitrate is held unenforceable — you and Peplo Health LLC irrevocably agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of New Jersey. Each party consents to the personal jurisdiction of those courts and waives any objection based on venue or forum non conveniens.

Time limit. Any claim arising out of or relating to these Terms or the Service must be brought within one (1) year of the date the cause of action arose, or it is permanently barred, except where a longer period is required by applicable law.

Entire agreement. These Terms, together with the Privacy Policy and the Liability Disclaimer, constitute the entire agreement between you and Peplo Health LLC regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

We may modify these Terms from time to time. Material changes will be communicated through the Service or via email at least fourteen (14) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms should be directed to support@peplo.health.