Terms of Service

These Terms of Service ("Terms") form a binding agreement between you and [COMPANY_NAME] ("we," "us," or "our") governing your access to and use of the Peplo application, website, and related services (collectively, the "Service").

By creating an account, completing the onboarding flow, or continuing to use the Service after these Terms have been presented, you agree to be bound by these Terms. If you do not agree, you must stop using the Service immediately.

You must be at least eighteen (18) years old to use the Service. The Service is not directed to children under the age of eighteen, and we do not knowingly collect information from minors. By using the Service, you represent and warrant that you meet this age requirement.

Because the Service involves calculations and information related to self-administered injectable substances, we do not offer any parental- or guardian-consent exception. No one under eighteen (18) may use the Service under any circumstances.

Peplo is a software tool that provides reconstitution calculations, inventory tracking, dosing logs, and educational content related to research peptides. The Service includes a curated protocol library, peptide-information surfaces, and optional features (such as cloud sync) available to paid subscribers.

The Service is informational and computational only. We do not manufacture, sell, ship, prescribe, or otherwise distribute any peptide, pharmaceutical, or related product.

Your use of the Service is subject to the Liability Disclaimer, which is incorporated by reference into these Terms. The Service does not provide medical advice, diagnosis, or treatment. You agree to consult a qualified healthcare professional before acting on any information surfaced through the Service.

Certain features of the Service — including the protocol Q&A assistant, vial-label scanning, and lab-upload extraction — are powered by third-party AI providers (currently Anthropic and OpenAI; see the Privacy Policy for the current subprocessor list). By using these features, you consent to the transmission of the inputs you submit — your questions, uploaded images or documents, and relevant profile or protocol context — to these providers for the sole purpose of generating a response within the Service.

We do not send your email address, payment information, or account credentials to these providers, and our agreements with them prohibit using your data to train their models. You may decline to use any AI-powered feature at any time; declining disables that feature only and does not affect your access to the rest of the Service.

If you create an account, you agree to provide accurate, current, and complete information and to keep it up to date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@peplo.health if you suspect any unauthorized use of your account.

The free tier of the Service stores your vials, dose logs, reminders, and preferences locally on your device using IndexedDB. You are responsible for maintaining your own backups (see the Export Data feature in Settings) and for any data loss resulting from device failure, browser eviction, or clearing of site data.

Paid subscribers may enable cloud sync, in which case copies of your data are stored on infrastructure operated by us and our subprocessors. See the Privacy Policy for details.

Certain features of the Service require a paid subscription ("Pro") or one-time payment ("Lifetime"). Payments are processed by Stripe, Inc. Your payment information is subject to Stripe's own terms and privacy policy and is not stored by us directly.

Subscription fees are charged at the interval you select (monthly or annual). You may cancel at any time from the Pro page; cancellation takes effect at the end of the current billing period. We do not refund partial billing periods except where required by law.

One-time Lifetime purchases are non-refundable except where required by law.

You agree not to (a) use the Service in violation of any applicable law, (b) reverse engineer, decompile, or attempt to extract the source code of the Service except as expressly permitted by law, (c) interfere with the operation of the Service, (d) circumvent any rate limits, authentication, or paywall mechanisms, (e) resell or redistribute the Service or its content without written authorization, or (f) use the Service to harass, harm, or impersonate any other person.

The Service, including the user interface, brand assets, protocol library curation, citation selections, peptide-information summaries, and underlying software, is owned by [COMPANY_NAME] and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial educational purposes.

Citations to third-party research literature are provided for educational reference; copyright in the cited works belongs to their respective publishers and authors.

You retain ownership of the vials, protocols, dose logs, notes, and other content you enter into the Service ("User Content"). You grant us a limited, worldwide, royalty-free license to host, store, process, and display your User Content solely as necessary to operate the Service for you — for example, to sync it across your devices, compute reminders, or respond to a support request.

This license does not include the right to use your User Content to train AI models. See Section 8 ("How we do not use data") of the Privacy Policy for more detail. Any feedback or suggestions you send us about the Service may be used freely, without obligation to you, to improve the Service.

This section applies when you access the Service through the Apple App Store and forms the Standard EULA terms required by Apple's Licensed Application End User License Agreement guidelines.

License grant. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Peplo application on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions.

Apple is not a party. These Terms are between you and [COMPANY_NAME] only, not Apple Inc. ("Apple"). Apple has no obligation to furnish any maintenance or support for the application. If the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation of any kind with respect to the application.

Claims and intellectual property. [COMPANY_NAME], not Apple, is solely responsible for addressing any claims relating to the application — including product liability claims, claims that the application fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or similar law — and for the investigation, defense, settlement, and discharge of any third-party claim that the application infringes that party's intellectual property rights.

Export compliance. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.

Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, [COMPANY_NAME] AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING ANY DAMAGES FOR PERSONAL INJURY, LOSS OF HEALTH, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) TWENTY-FIVE U.S. DOLLARS (US$25.00) OR (B) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify, defend, and hold harmless [COMPANY_NAME] and its affiliates, officers, directors, employees, contractors, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your access to or use of the Service, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) any injury or damage resulting from your use of any peptide or protocol referenced in the Service.

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may stop using the Service at any time. Provisions intended to survive termination (including liability limits, indemnification, and governing law) will survive.

These Terms are governed by the laws of [JURISDICTION] without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in [JURISDICTION], and you consent to the personal jurisdiction of those courts.

[FLAG FOR COUNSEL — not yet adopted] Consider whether to require binding individual arbitration and a class-action waiver, as is common for consumer health-adjacent apps: "Any dispute arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration under the rules of the American Arbitration Association, except for disputes that qualify for small claims court. You and [COMPANY_NAME] each waive any right to a jury trial and to participate in a class action or class-wide arbitration. Any claim must be brought within one (1) year of the date the cause of action arose, or it is permanently barred." Confirm with counsel before adopting this language.

Entire agreement. These Terms, together with the Privacy Policy and the Liability Disclaimer, constitute the entire agreement between you and [COMPANY_NAME] regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

We may modify these Terms from time to time. Material changes will be communicated through the Service or via email at least fourteen (14) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms should be directed to support@peplo.health.